Any questions? We are here to help.
You can find the answers to the the most common questions here.
auftrag.at-Suche: general information
![icon](https://auftrag.at/wp-content/uploads/2024/05/search-line.png)
auftrag.at search scans all publications of tendering procedures that are published online in Austria and/or throughout the EU. It does not matter which platform is used for the tender.
Please note: There are also award procedures, such as direct awards without notice, which are not published. These cannot be found via auftrag.at search.
Please feel free to submit your feedback, suggestions and/or requests for improvement by email at office@auftrag.at or by phone +43 1 417 0 430.
auftrag.at-Suche: subscriptions & newsletter
![icon](https://auftrag.at/wp-content/uploads/2024/05/account-circle-line.png)
Yes, you must take out a paid subscription to use auftrag.at. Different subscription models are available. There is also the option of a free four-week trial period without any further obligation, or you can use the Quicksearch function on the homepage, also free of charge.
You can buy the subscription of your choice online at auftrag.at. To do this, register as a new user and pay securely by credit card after selecting the subscription you want. Your subscription will be available immediately after purchase.
When selecting your subscription, select the option "Start free trial period" and register as a user. Your subscription will be available immediately. You can use auftrag.at search for thirty days free of charge.
During your free trial period, you can use all the features of auftrag.at search free of charge and without any further obligation for thirty days. Create a search profile and you will automatically receive the search results as a hit email into your mailbox each day. This enables you to keep track of all current calls for tenders and their publications that match your search profile.
When your 30-day trial period ends, you will receive an email informing you that you will no longer receive any hit emails. To continue using the service, you must log in with your existing data and sign up for one of our four paid subscriptions. Your search profile from the test subscription will then be reactivated unchanged. You can then continue to use your auftrag.at account to participate in auftrag.at e-tendering.
You can cancel your subscription by writing to
Wiener Zeitung Digitale Publikationen GmbH | auftrag.at
Maria-Jacobi-Gasse 1, 1030 Wien, Media Quarter Marx 3.3
or via mail, if using a qualified digital signature. Please note that there is a three-month cancellation period for annual subscriptions. If you have a flexible subscription, you can cancel the contract in any one month. Details on this and how the notice periods are made up can be found in our terms of use.
If you want to switch to another auftrag.at subscription, please contact Customer Service at office@auftrag.at or on +43 1 417 0 430. Please note: It’s only possible to switch if you upgrade.
auftrag.at-Suche: search profiles
![icon](https://auftrag.at/wp-content/uploads/2024/05/search-line.png)
A auftrag.at search profile enables you to choose which tenders you want to receive by using different search parameters. Among other things, you can set clients you are interested in, the location where an advertised contract is to be fulfilled and the type of advertised products or services you are interested in.
If there are any published tenders that match a search profile you have created, these are automatically sent each day as hits in an email to the recipient email address set for the search profile.
The upgrade of the search algorithm has modernised the core of our search. This has fundamentally changed the search behaviour – existing search profiles will inevitably deliver different (but correct) results.
With our real-time preview, you can see at a glance what the hit emails of the past 28 days would have looked like based on your search profile. Why not try it out?
To show you how to create a auftrag.at search profile and set up hit emails, we have created a short instruction video.
You must be logged in as a auftrag.at user. When you’re not logged in, you can only use the auftrag.at quick search feature. This offers a simple, quick search for tenders without the ability to enter or change search parameters, such as "contracting authority", "NUTS code" or "CPV code".
If you want to use the full scope of auftrag.at search, please log in with your auftrag.at user data or register as a new user.
When you save a new search profile or click on the cogwheel in search profile admin, you can assign several recipient email addresses, separated by a comma, to a search profile. These email addresses will receive daily hit emails if there are any tenders matching the search profile.
If you click on a hit in the hit list, you will get a detailed view of the corresponding call for tenders. You'll also find information on how to access the tender documents. If the tender is processed via an e-tendering platform, you will find the corresponding web address as a button or link in the detailed view.
In the new search function you can search for tenders and their publications that were announced in the last 28 days. Enter the desired search parameters in the search mask and you will receive the hit list with all matching hits of the last 28 days.
auftrag.at-Suche: billing data & password
![icon](https://auftrag.at/wp-content/uploads/2024/05/search-line.png)
If you want to change the billing data for your auftrag.at subscription, please contact Customer Service at office@auftrag.at or call +43 1 417 0 430. Please note: It’s only possible to switch if you upgrade.
You can reset your password at any time via the auftrag.at login page by clicking on the link "Forgotten password".
You can unsubscribe from the auftrag.at newsletter at any time by clicking the “unsubscribe” link included in the newsletter.
auftrag.at-Vergabe for bidders
![icon](https://auftrag.at/wp-content/uploads/2024/05/auction-line.png)